PINNACLE SERIES – SOLUTIONS
LEARNING PATHS
Guide people through “just-in-time” training to improve their skill sets. Learners access interactive written content, video lessons, attend live classes and take quizzes with this comprehensive set of Learning Management tools.
WORKFLOWS
The Workflows resource communicates your standard processes & procedures and provides direct access to the software commands, tools and documents people need to do their work.
CHEAT SHEETS
Cheat Sheets provide quick tips & tricks and troubleshooting guides for when people get stuck.
VIDEOS
Short How-to videos show people how to accomplish things using software features and commands. Live training classes are also recorded so people have the convenience to take a deeper dive into subjects and learn things 24/7 when it best fits their schedule.
CHAT & TECH SUPPORT
Technical Support for Autodesk products is included to provide fast access to expert engineers, architects and technicians when self-help has turned up empty. People can also connect to your subject matter experts to collaborate on a project or to get an answer to a problem they can’t solve.
MOBILE APP
While away from your desk, the Pinnacle Series Mobile App is perfect for at-home use, “second-screen” viewing while in a meeting, or on-the-go for the mobile worker.
CUSTOM CONTENT
Grow your corporate knowledge base with the ability to save your own Workflows, Cheat Sheets, Videos and Chat conversations. Empower people to contribute their knowledge and offer improvement ideas using the Make Suggestion feature.
PLATFORM ARCHITECTURE
In addition to coming pre-loaded with Autodesk content, Pinnacle Series is architected to train and keep people productive on virtually any technology in the enterprise. All employees can leverage it to access company-specific content for on-boarding and executing project collaboration/delivery processes, procurement processes or any back office processes.
POWERFUL SEARCH
All content is wrapped up in a robust search engine that not only includes our trusted sources of information but can be configured to extend searches into your own knowledge repositories like SharePoint and company Intranets.
HISTORY & FAVORITES
People can save and organize quick links to any of the resources utilizing their own personal Favorites tab. Individual User History lets people quickly recall resources they accessed today, yesterday, last week and even last month.
USER ADMINISTRATION
User administration is conveniently handled through synchronization with your Microsoft Active Directory. Roles and Permissions can be set to control who has access to create and customize content and to specify which users can see what content.
REPORTING
Gain insight into overall usage and understand user engagement.